Based on a daily usage of no more than 10 hours, Mingtu Lighting provides the following warranty coverage for our LED products:
3-Year Warranty: For products with a rated lifespan ≥ 30,000 hours
2-Year Warranty: For products with a rated lifespan of 20,000–29,999 hours
1-Year Warranty: For products with a rated lifespan < 20,000 hours
The specific rated lifespan of each product shall be based on the official Specification Sheet signed by both parties.
The warranty period starts from the Bill of Lading (BL) date.
This warranty does not cover:
Damage caused by force majeure events (e.g. natural disasters)
Improper storage, installation, or use
Usage beyond recommended operating conditions
All quotations include a standard 3% defect tolerance.
Mingtu will be responsible for repairing or replacing any defective products that exceed this 3% threshold, free of charge.
For warranty claims or after-sales support, please contact our service team at:
📧 info@mtzmledlighting.com
📞 +86 15363603810